About orders

Price information

We will introduce you to Golestan's product price guidelines. We provide information that will give you peace of mind before purchasing, such as tax-inclusive prices, price differences with flea market sites, timing of price confirmation, and how to handle price fluctuations. Below are some guidelines for our product prices:

Price including tax

  • At Golestan, all products are displayed and sold at prices including tax. There is no additional consumption tax.

Selling price on flea market sites

  • Golestan products are also listed on flea market sites (Yahoo! Auctions, Mercari, etc.). We set appropriate prices taking into consideration the posting period and sales situation on each site. Therefore, the prices may differ from those on the Golestan official website.

Timing of price confirmation

  • The price will be confirmed when you proceed to the purchase procedure. Therefore, the price displayed in the cart may differ from the price on the purchase procedure screen. Please check the final price on the purchase procedure screen.

Price Fluctuations

  • The selling price of the product may change at any time. However, even if the price changes after you place your order, the price at the time of your order will be applied. We cannot charge you the difference in price or refund you the amount after the price change.

Regarding display and description errors

  • If there is an error in the price or product information, your order may be cancelled. In this case, we will contact you in advance and take appropriate action.

Notes on ordering without membership registration

At Golestan, you can place an order without registering as a member.

If you place an order without registering as a Golestan member, you will not be able to use the following services.

Unavailable services

  • Use of the customer page: You will not be able to use services available through the member page, such as checking your order history or tracking your delivery status.
  • Payment method: We do not accept credit cards. Payment must be made by bank transfer.

Bank Transfer Details

Please transfer payment to the following account:

  • Bank: GMO Aozora Bank
  • Branch Name: Corporate Sales Department No. 2 (102)
  • Account number: Regular 1904139
  • Transfer name: Golestan

*Transfer fees will be borne by the customer.

How to order without registering as a member

  1. Click on "Inquiry" in the top right corner of the inquiry form and enter the required information.
  2. Entering and submitting information Please enter the necessary information for your order and click the submit button.
  3. Notification of order confirmation
    A Golestan representative will contact you within 24 hours via email to confirm your order and provide payment details.

Even if you order without registering as a member, Golestan will respond promptly and courteously, so please contact us if you have any questions.

Notes on product information

Golestan strives to ensure the accuracy of product size, color, and certificate information. However, there may be size errors and color differences due to monitor settings. Please check the precautions for peace of mind.

We strive to ensure that the information on this website is as accurate as possible, but please note the following:

Discrepancies in information

The information on the site may differ from the certificate specifications and actual products. We strive to provide accurate product details, but please understand that there may be slight differences in the information provided.

About size notation

Product sizes are measured by staff using a standardized method, but there may be slight errors (approximately 2-5 cm) due to differences in measurement methods. Please note that the actual size (measured flat with a tape measure) may not match the size listed on the certificate.

About the color of the product

We strive to make our product photos as close to the actual colors as possible. However, depending on the monitor settings of the device you are using and the lighting in your room, the colors may differ from the actual product. Please be aware of this.

We strive to provide our customers with accurate information, but we ask for your understanding of the above points.